We are writing to let you know that we will be live testing our Business Continuity measures today in the event there is an escalation of preventative measures due to COVID-19.
Our underwriting staff in the UK will be working from home today only to ensure our Business Continuity measures are resilient and we are well prepared to service you and our policyholders throughout the current situation.
There is likely to be some minor interruption to our underwriting telephone contact service today if we're required to tweak the infrastructure in preparation - if so, simply email email@example.com and one of our underwriters will get back to you ASAP.
Our claims operation is entirely unaffected and available by phone as normal.
Thank you for your patience and support whilst we ensure we safeguard our service to you.
If you have any questions, please contact us at firstname.lastname@example.org