Far from standard.

Our People

Board

Andrew Cross
Chairman

Andrew is the non executive Chairman of Plum which he formed in 2002. Previously owner and Chairman of Oak underwriting, Andrew's whole career has been conducted in the London insurance market and he holds interests in a number of broking and underwriting businesses.

David Whitaker
Managing Director

David started his insurance career in 1990 with United Friendly General, moving on to Hiscox 1997. David held a number of senior underwriting positions at Hiscox prior to joining Plum in November 2007. David was appointed to the Plum board in July 2008 and was promoted to Managing Director in June 2011.

Clive Nathan
CEO, Underwriting - Global Risk Partners

Clive is CEO of GRP's MGA Division having joined from Primary Group where he held a various senior roles including non-executive chairman of Rural Insurance and executive chairman of One Commercial. Between 2006-2016 he was CEO of Towergate Underwriting, having joined the business in 2003 as a regional managing director.

Tobias Daley
Underwriting & Claims Director

Toby's insurance career began with the Royal in 1988, moving to the Economic and then to Hiscox for 11 years. Toby joined Plum in November 2007 and, following a promotion to Underwriting Manager in 2008, became Head of Underwriting & Claims in January 2013. Toby was appointed to the Plum Board in January 2014.

Andrew Hunter
Company Secretary

Andrew is a lawyer and company secretary with extensive experience of the insurance sector having worked in a number of senior positions for Towergate, Groupama and Ageas. He is responsible for legal, compliance and company secretarial across the Global Risk Partners group.

Underwriting

Mahben Quddus
Head of Underwriting Operations

Mahben joined Plum in January 2008 from Hiscox, where he was an Underwriter in their Art & Private Client division. At Plum Mahben holds various senior management responsibilities including heading up the underwriting operation, company infrastructure and marketing strategy.

Heidi Saxty
Head of Schemes Underwriting

Heidi joined in 2018, located at our Basildon office and is Head of Home Schemes Underwriting for Plum. Heidi began her insurance career with Commercial Union in 1992 for a period of 10 years before briefly moving to Holman’s and Gauntlet. Heidi settled further into the niche household market when joining Prestige Underwriting in 2002. Heidi moved to Midas Underwriting in June 2011 securing a promotion to Home Underwriting Manager, progressing to Head of GB Underwriting in 2016.

Niall Madders
Head of Open Market Underwriting

Niall joined in 2013 from HNW insurer Chubb. Niall started his insurance career in 2002 with the NIG, moving from standard personal lines to niche household schemes underwriting. He has held a variety of technical underwriting roles within the RBS group.

Nick Wakerley
Underwriting Manager

Nick joined Plum in June 2018 as Underwriting Manager. Nick was previously Senior Underwriter at Ageas and Groupama in their personal lines division responsible for large household schemes and binders.

Laura Venton
Underwriting Team Manager - Specialist Household

Laura began working for Plum in December 2017 having previously worked with the Southend team at Hood Group Ltd. Laura’s insurance experience first began in 2009 where she worked for a travel insurance company and has since gone on to gain experience in commercial property owners insurance and a variety of household insurance products. Laura now works with the Basildon underwriting team, focusing on new business and renewals.

Reece Birch
Senior Trading Underwriter

Reece joined Plum in October 2015 from Towergate Household where he was Senior Underwriter working on both household and let products, prior to that he was at PlusOne Services where he worked on a Hiscox holiday home scheme. Based in the Basildon office Reece works on both Plum Open Market and Plum EDI schemes.

Peter Mitchell
Trading Underwriter

Based in the Basildon office Peter works on both Plum Open Market and Plum EDI schemes.

Harley Lawrence
Trading Underwriter

Harley joined Plum in December 2017 having previously worked in the Southend underwriting team for Plum at Hood Group since 2013. Harley began working in the insurance industry in 2012 at Insure and Go selling travel insurance before moving to The Hood group in 2013 working as a Broker Services Executive, handling broker relationships for Select & Protect.

James Holden
Trading Underwriter

James joined Plum in August 2018 from RSA where his latest role was a Team Leader, dealing with Property Owners and Blocks of Flats business. Prior to that, he worked as a Technical Referral Consultant in Swinton’s Specialist Home Unit for 6 years, handling niche household and MNW/HNW underwriting referrals.

Graeme Morris
Trading Underwriter

Graeme joined Plum in November 2017 from KGMUS Limited and is based in the Basildon office. He works on both Open Market and EDI schemes within the New Business team. Graeme’s insurance career began in 2005 within broking where he primarily provided insurance for buy to let properties. He then moved into underwriting at Equity Red Star, which involved owner occupied, let, unoccupied and UK holiday home risks. He remained in that role for over 5 years and then became involved in building and maintaining the company’s EDI products via various broker software houses. Graeme held that role for just over 2 years when he decided to join Plum and move back into underwriting.

Simone Ranger
Trading Underwriter

Simone joined the Plum Basildon office in June 2018 having previously worked in the Southend team at Hood Group Ltd since 2014. She first began her insurance career in 2012 working for a busy travel insurance company as a Claims Handler , before moving into Household insurance in 2013. Simone’s main focus is currently renewals and new business.

Hannah Stoner
Trading Underwriter

Hannah joined Plum in October 2017 having previously worked at Vantage Insurance Brokers. Hannah’s previous experience within the industry includes household and leisure. Hannah is based in the Basildon office dealing with EDI renewals and existing business.

Tracy Jenkins
Underwriting Team Manager - Private Clients

Tracy joined Plum in July 2018 from Markham Private Clients where she was Divisional Director in their Cambridge office. At Plum Tracy is responsible for achieving the income, service and underwriting objectives for our Private Client products.

Lucy Montague
Trading Underwriter

Lucy joined Plum in March 2018 and is based in the Basildon office focusing on Private Clients and HomeWorks new business and renewals. Lucy joined the insurance industry in 2011 and has a background in household broking including schemes for properties undergoing works.

Vikki Llewellyn
Trading Underwriter

Vikki has worked in insurance since 1995, starting at Lloyd's of London before moving to Willis and then on to Somerville Market Solutions which merged with Plum in 2010.

Emma Seaborne
Trading Underwriter

Emma joined Plum in July of 2017 having previously been part of the Southend team at Hood Group Ltd. Prior to working with Plum, Emma’s experience within the industry started in 2010 where she dealt with standard household & travel insurance. Emma works alongside the Private Clients team focusing mainly on MNW/HNW existing business and renewals.

Aimée Kittridge
Underwriting Administration Team Manager

Aimée joined Plum in November 2015 from SEIB where she was responsible for the day to day running of their commercial equestrian liability schemes. Previously Aimée worked for Rightchoice Insurance Brokers transacting home and motor insurances via OpenGI and is based in the Basildon office.

Ellie Kelleher
Trading Underwriter

Ellie joined Plum in January 2018 from Vantage insurance brokers where she dealt with household and leisure policies. Previously Ellie worked for Academy Insurance Brokers transacting motor, home and public liability insurances via OpenGI and Powerplace. Ellie is based in the Basildon office.

Vicci Ball
Assistant Trading Underwriter

Vicci joined Plum in December 2017 having worked on the account within Hood Group for two years prior, based in the Basildon office as an Assistant Underwriter. Vicci’s career in insurance started in September 2013 within customer services for a range of household schemes at the Hood Group and then as administrator on the Plum account. Prior to household insurance, Vicci was a Fraud Investigator for five years at a household bank.

Amanda Hampton
Assistant Trading Underwriter

Amanda is Assistant Trading Underwriter focusing on sales and service excellence across all Plum products. Amanda joined Plum in July 2018 having previously worked at Vantage, DUAL Private Clients, James Hallam and most recently Integro.

Technical Services

Clive De-Pledge
Head of Technical Services

Clive is Head of Technical Services for Plum and Global Risk Partners MGA Division. Clive has over 30 years insurance experience. Prior to joining Plum in 2015 he was Head of e-Product Delivery for Towergate's Volume Division. Clive's role encompasses product development on external eTrade platforms and internal back office systems including the implementation of full cycle EDI and eTrade supplier relationships/contract management.

Gary Smith
Software House and EDI Manager

Gary is Software House and EDI Manager for Plum and Global Risk Partners MGA Division. He is responsible for product development on external eTrade platforms and internal back office systems including the implementation of full cycle EDI. Gary has over 30 years insurance experience and, prior to joining Plum in 2015 spent seven years as Software House and EDI Manager for Towergate.

Jon Meyers
Senior Business Analyst

Jon is Senior Business Analyst for Plum and Global Risk Partners MGA Division. His focus is on product development on external eTrade platforms and internal back office systems including EDI, specifically the design of product specifications and document templates, product testing and maintenance. Jon has over 15 years experience and, prior to joining Plum in 2015 spent five years as a Software House Business Analyst at Towergate.

Megan Pocock
Business Analyst

Megan is Business Analyst at Plum and focuses on eTrade product development via software houses. Megan's previous experience is at Towergate, Equity and most recently Prestige.

Marketing

Mahben Quddus
Head of Marketing

Mahben joined Plum in January 2008 from Hiscox, where he was an Underwriter in their Art & Private Client division. At Plum Mahben holds various senior management responsibilities including heading up the underwriting operation, company infrastructure and marketing strategy.

Nicky Whatman
Product Development Manager

Nicky joined Plum from Direct Line Group in February 2015, where he held a number of roles including High Net Worth Senior Client Adviser and High Net Worth Underwriter. In his current role he works to ensure that key projects across the business are managed and delivered effectively and is also responsible for the change and development management of our various operational systems.

Business Development

Simon Lewer
Business Development Director

Simon heads up Plum's Business Development function and has over 20 years experience in household insurance. Prior to joining Plum in 2015 he was Underwriting Director of A J Gallagher's e-MGA Division having previously spent 11 years at Towergate where he was MD for Towergate Underwriting's Household and Let Property Division from 2011.

Steven Bishop
Head of Business Development

Steven started his career in 1992 with a Lloyd's syndicate. He then moved to NIG where he spent 5 years as an Account Executive. His employment prior to joining Plum as Business Development Manager in November 2009 was for the broker NBJ in a development role. Steven was appointed to Head of Business Development in January 2015.

Peter Bignell
Regional Development Manager

Peter is a Regional Development Manager responsible for sales and distribution in the Central and East regions. Peter is also a Regional Development Underwriter for GRP’s MGA division focusing on the development of commercial and construction business in the region. Peter has over 15 years’ experience in Sales, Underwriting and Broking and prior to joining the Plum development team in August 2016 he was a Regional Underwriter for Ageas.

Stuart Seager
Regional Development Manager

Stuart is responsible for sales and distribution in the Southern and Northern regions and is also a Regional Development Underwriter for GRP’s MGA division focusing on the development of commercial and construction business in the region. Stuart started off his 30-year career in insurance at the Royal Insurance in Maidstone as a motor clerk. Since then, he has worked for various companies including Zurich, Farr and Marsh. He has also had over 14 years’ experience working for a number of insurance brokers.

Claims

Colin Herrington
Head of Claims

Colin joined Plum in 2017 as Senior Claims Manager. Colin has 35 years insurance experience having previously worked for three major UK insurers and held positions in both high level technical claims handling and National Claims Management.

James Brett
Claims Manager

James joined Plum in 2015 from Lark Insurance Brokers where he was Claims Team Leader within the private client business as well as having responsibility for handling higher level claims.

Tracey Flint
Senior Claims Handler

Tracey joined in March 2018 having previously worked for Aviva as a commercial property handler. Based in the Basildon office, Tracey is a Senior Claims Handler for Plum.

Technical

Alisha Waylen
Technical Manager

Alisha has been with Plum since 2008, joining from PlusOne Services where she was a household underwriter on the Hiscox direct account, and the Select & Protect account prior to that. Alisha’s primary responsibilities are to manage, review & update all our products, ensure all technical documentation is compliant, ensuring scheme and product underwriting guides are up to date and making sure our sub-coverholders are meeting their compliance requirements.

David Hole
Customer Liaison Officer

David joined Plum as Claims Manager in 2009. David has worked in the insurance industry for over 25 years, with his experience ranging from group claims management at Churchill, to advising insurance and public sector clients on technical training and competency issues in the UK and Europe. David is now Plum' Customer Liaison Officer and responsible for Complaints.

Data and MI

Richard Hoddinott
Head of Data and MI

Richard joined Plum in March 2016 and is responsible for managing data, MI, analysis and pricing across the business. Prior to joining Plum, he held roles at Bennetts Biking Services as Data Insight and Analytics Manager, and Coral Insurance Services (BGL Group) as MI Manager.

Nicole Astor
Data & MI Analyst

Nicole joined Plum in December 2017 and is based in the Basildon office. Prior to joining Plum, she worked in finance as a Data Analyst.

Accounts

Jamie Hough
Finance Manager

Jamie joined Plum in July 2016 from Towergate where he held various roles including Regional Financial Controller for the Personal Lines Underwriting Division and, most recently, Finance Business Partner for Commercial Underwriting. Based in the Basildon office Jamie heads Plum's finance department and is responsible for the accounts team and financial reporting.

Mike Tibbenham
Management Accountant

Mike joined Plum in April 2016 from Towergate where he had worked for ten years, for the last three as Financial Controller for their Household division. Based in the Basildon office Mike is responsible for Plum's management reporting.

Melanie Montgomery
Account Handler

Melanie joined Synergy as an Account Handler in 2014, having spent the previous six years at Towergate. Based in our Basildon office Melanie looks after credit control.

Tracey King
Insurer Reconciliation Manager

Tracey began her career working for Somerville Insurance Services Ltd and started handling the London Market bordereaux exclusively for Plum in 2010. Tracey is based in Plum’s Basildon office.

Agency & Administration

Andrea Lowe
Agency Manager - Underwriting

Andrea joined Plum in February 2018 and is based at our Basildon office. With over 15 years of insurance experience, prior to joining Plum, Andrea was an Account Information Executive at Arc Legal Assistance. Andrea’s role includes looking after all of Plum’s Agencies with brokers, issuing ToBAs and dealing with any agency queries.

Rebecca Ravinet
Underwriting and Office Administrator

Rebecca joined Plum in 2012 in the London Office as Office Administrator. In 2016 Rebecca was promoted to London Office Manager. In January 2018 Rebecca took some time out to go travelling & re-joined the company in August 2018 as Underwriting & Office Administrator based full time in the Basildon underwriting & service centre.

© Copyright @ 2018 Plum Underwriting Ltd. All rights reserved.
Plum Underwriting Ltd is authorised and regulated by the Financial Conduct Authority No 309166. Registered at 50 Fenchurch Street, London, EC3M 3JY. Company number 04509589.

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