eLet - Landlords Home (EDI)

eLet is a home insurance policy designed for landlords letting residential properties in the UK. It is an EDI policy available via insurance software houses. 


The product is competitively priced and has an extended underwriting footprint for high guaranteed quotability and low operational cost, whilst still having the ability to access immediate underwriting support for more complex risks.

eLet can cover both the buildings and landlords contents for a wide range of tenancy types and risks including:

  • "Clean" and "Non Standard" risks
  • All tenancy agreement periods
  • Multiple tenants / multiple tenant types
  • Asylum Seekers / Council Direct / DSS Benefits / Students
  • Full and Part Time Working Tenants

Cover provided for:

  • Buildings (optional Accidental Damage)
  • Contents (optional Accidental Damage)
  • Accidents to Domestic Employees (£5m)
  • Legal Liability to the Public (£2m)

Policy Documents

View and download the eLet product summary, IPID and policy wording here


Here at Plum we’re committed to supporting UK brokers by providing products that meet the needs of your clients and retain profitable business. eLet is an important part of our delivering on that commitment.

Like all our specialist home insurance products, eLet is backed by our highly experienced and accessible team of underwriters who individually underwrite each risk supporting our responsive, top quality service.

When you choose eLet, you can be confident that you are providing your clients with the protection for their homes.

Reasons to choose eLet:

Service - Brokers consistently rate us as one of the highest performing MGAs for underwriting and claims service in the Insurance Times MGA and eTrading Surveys. In addition, our experienced and accessible underwriting team is on hand to assist you as required.

Cover - eLet is based on a Lloyd's of London approved home insurance policy. You can choose eLet for your clients with confidence.

Flexibility - Our experienced underwriters are able to offer terms on a whole range of non standard risks that other insurers are unable to help with.

Security - Underwriting capacity for eLet is provided by Zurich Insurance plc. For financial strength, Zurich is rated AA- (Positive) and A+ (Stable) for by S&P and A.M. Best respectively.

Expertise - Plum has been providing specialist home insurance products to UK brokers for over a decade. eLet is further evidence of our strong commitment to backing brokers.


Cover is provided on a "standard perils" basis, on a policy wording based on the Lloyd's of London approved home insurance policy.

The following limits are provided automatically unless a higher limit is requested. For a full list of all the covers available, please refer to the policy wording.


Cover Limit (£)
Accidental Damage to Fixtures & Fittings Automatically included
Trace and access Up to 5,000
Squatters Up to 5,000
Loss of Rent / Alternative Accommodation 20% of buildings / 12 months
Theft / attempted theft by tenants Up to 5,000


Cover Limit (£)
Accidental Damage to electronic equipment Automatically included
Theft or attempted theft by tenants Up to 5,000
Contents in common parts Up to 1,000
Loss of metered water/oil Up to 1,000
Alternative accommodation 20% of landlords contents / 12 months


Cover Limit (£)
Accidents to Domestic Employees 5,000,000
Legal Liability to the Public 2,000,000

*Please note that this summary is not intended as a full list of our policy conditions and exclusions. For full terms, conditions, exclusions and limitations please refer to the eLet policy wording.

A fair, efficient, customer friendly claims service.

We know that when a policyholder makes a claim on their policy the quality and speed of response of our claims service are the keys to maintaining customer satisfaction.

We pride ourselves on delivering a top quality claims service for our supporting brokers and their clients, looking to settle claims fairly, efficiently and consistently.

In safe hands

We understand that, in addition to being the face of our company, our appointed claims handlers and loss adjusters are representing your businesses too and therefore, we have strict controls in place throughout the claims process to help ensure your clients receive a high standard of service.


As with every facet of our service, we are constantly seeking improvements. If you have any feedback concerning our service in this, or any other area, please click here