Technical Services

Clive is Head of Technical Services for Plum and Global Risk Partners MGA Division. Clive has over 30 years insurance experience. Prior to joining Plum in 2015 he was Head of e-Product Delivery for Towergate's Volume Division. Clive's role encompasses product development on external eTrade platforms and internal back office systems including the implementation of full cycle EDI and eTrade supplier relationships/contract management.

Parm is Technical Services Manager for Plum and Global Risk Partners MGA Division. Prior to joining Plum in 2022, she was a Senior Technical Adjudicator at the Financial Ombudsman Service and also gained compliance B2B experience while working at a FinTech start-up. Parm’s role is to work together with the Head of Technical Services and all this encompasses.

Gary is Software House and EDI Manager for Plum and Global Risk Partners MGA Division. He is responsible for product development on external eTrade platforms and internal back office systems including the implementation of full cycle EDI. Gary has over 30 years insurance experience and, prior to joining Plum in 2015 spent seven years as Software House and EDI Manager for Towergate.

Jon is Senior Business Analyst for Plum and Global Risk Partners MGA Division. His focus is on product development on external eTrade platforms and internal back office systems including EDI, specifically the design of product specifications and document templates, product testing and maintenance. Jon has over 15 years experience and, prior to joining Plum in 2015 spent five years as a Software House Business Analyst at Towergate.

Stephanie is a Business Analyst at Plum and focuses on eTrade product development via software houses.

Keith joined Plum in November 2020 as a Business Analyst. Keith has over 25 years of experience in the insurance sector and previously spent many years with Groupama / Ageas in the electronic trading community. His focus is supporting the development of Plum’s electronically traded products.