Far from standard.

Head Office and General Enquiries

Plum Underwriting Ltd
Boundary House
7 - 17 Jewry Street
London
EC3N 2HP

Underwriting

Plum Online Portal

EDI / eTrade Products

Binder Brokers (with Delegated Authority Facility)

Claims

Premier and Amethyst (Policy Numbers that start with PCH)

Plum Online Portal Brokers (UK excluding Northern Ireland)

Plum Underwriting Claims

Plum Online Portal Brokers (Northern Ireland)

Plum Underwriting Claims

Amethyst Original, Flex, Unoccupied, Let, & Retreat

Plum Online Portal Brokers (UK excluding Northern Ireland)

Plum Underwriting Claims

Plum Online Portal Brokers (Northern Ireland)

Plum Underwriting Claims

Plum Online Portal Brokers (Republic of Ireland)

Plum Underwriting Claims

Binder Brokers (with Delegated Authority Facility)

Plum Underwriting Claims
13 Moorcroft, Harlington Road
Uxbridge, Middlesex
UB8 3HD

HomeWorks

Plum Underwriting Claims
The Claims Dept, HSBEIL
Chancery Place, 50 Brown Street
Manchester, M2 2JT

Home Emergency, Legal Expenses, ID Theft and Travel Claims

Policy Cover Provider Products Applicable Contact Details Claim Notification Notes

Legal Expenses & Identity Theft

Identity Theft (applies Amethyst Original only)

ARC

Unoccupied, Let, Retreat, Amethyst Original

Telephone: 0344 770 1040
TotalLegal: 0344 770 1040
Lifestyle Counselling Helpline: 0344 770 1036
Lifestyle Counselling online: www.arclegal.co.uk/carefirst

When calling please provide your name, the postcode of the address insured, policy number and the name of your broker or insurance intermediary.

Home Emergency

ARC

Amethyst Original

Telephone: 0344 770 1062

When calling please provide your name, the postcode of the address insured, policy number and the name of your broker or insurance intermediary.

Legal Expenses & Identity Theft

ARAG Plc

Premier, Amethyst

Telephone: 0344 770 1040
Online Legal Services: www.araglegal.co.uk
Identity Theft Resolution Service: 0333 000 2083

Contact ARAG Plc as soon as possible providing them with your name, address and the nature of the problem.

Download Claim Form from below website or contact us on the telephone number shown above: www.arag.co.uk/newclaims

Home Emergency

ARAG Plc

Premier, Amethyst

Telephone: 0333 000 7814

Contact ARAG Plc as soon as possible providing them with your name, address and the nature of the problem.

Travel

100% underwritten by certain underwriters at Lloyd's of London under a facility managed by Plum Underwriting Ltd.

Premier

Medical and Personal Accident Claims

In the UK: 0333 003 1844
Outside the UK: 00 44 333 003 1844
Outside the UK (USA and Canada): 011 44 333 003 1844
Email: hnwtravelmedical.claims@plum-underwriting.com

All other travel claims

In the UK: 0345 263 7471
Email: hnwtravel.claims@plum-underwriting.com

In the event of an illness or injury during your trip which will require hospitalisation, in the first instance you must telephone our Medical Assistance

Cyber

HSB Engineering Insurance Ltd.

Premier, Amethyst

Telephone: +44 (0)345 099 1389
Email: cyber.claims@plum-underwriting.com

When calling please provide your name, the postcode of the address insured, policy number and the name of your broker or insurance intermediary.

ROI Home Emergency, Legal Expenses and ID Theft Claims

Policy Cover Provider Products Applicable Contact Details Claim Notification Notes

Legal Expenses & Identity Theft

ARC

Amethyst Original ROI

Telephone: 0906 451 974

When calling please provide your name, the postcode of the address insured, policy number and the name of your broker or insurance intermediary.

Home Emergency

ARC

Amethyst Original

Telephone: 01 865 8807

When calling please provide your name, the postcode of the address insured, policy number and the name of your broker or insurance intermediary.

Finance & Accounts

Plum Underwriting Ltd
Buzzards Hall, Friars St
Sudbury, Suffolk
CO10 2AA

Business Development

Plum Underwriting Ltd
Boundary House
7 - 17 Jewry Street
London
EC3N 2HP

Agency Department

Plum Underwriting Ltd
Boundary House
7 - 17 Jewry Street
London
EC3N 2HP

Customer Liaison & Complaints

The Customer Liaison Officer

To view our complaints procedure, click here.

Plum Underwriting Ltd
Boundary House
7 - 17 Jewry Street
London
EC3N 2HP

Our Office Locations

London

Plum Underwriting
Boundary House
7 - 17 Jewry Street
London
EC3N 2HP

Brentwood

Plum Underwriting
Jubilee House, 3 The Drive
Brentwood
CM13 3FR

Sudbury

Plum Underwriting
Buzzards Hall
Friars Street
Sudbury
CO10 2AA

Southend on Sea

Plum Underwriting
Maitland House
Warrior Square
Southend on Sea
SS1 2JY

© Copyright @ 2017 Plum Underwriting Ltd. All rights reserved.
Plum Underwriting Ltd is authorised and regulated by the Financial Conduct Authority No 309166. Registered at 50 Fenchurch Street, London, EC3M 3JY. Company number 04509589.

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