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Claims Aid provide a fully outsourced claims handling service for Plum Underwriting. Calls are answered 24/7, with remote access available to Plum's partner insurance providers. This allows:

  • Full transparency of a claim’s progress from notification through to settlement
  • View of all incoming and outgoing communication with claimant and third parties.

  • Claims Aid’s netDrill management information facility is also available to insurance providers, this allows view and analysis of:

  • Account incurred and reserve movements
  • Splits by claims type and peril.

  • netDrill also allows data mining, bespoke reporting and export to Excel.

    Claims Aid is supported by Jackson's Loss Adjusters. Jackson's have been adjusting since 1995, combining the strengths of traditional adjusting with the benefits of modern technology. All adjusters operate under a delegated authority for rapid decision making.

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